Privacy Policy

Medford Builders Exchange ("MBE," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

1. Information We Collect

Information You Provide

We collect information you voluntarily provide when you:

• Register for a membership account
• Submit a contact form inquiry
• Subscribe to our newsletter
• Post construction project listings
• Communicate with us via phone, email, or in person

This may include your name, company name, email address, phone number, mailing address, and payment information.

Information Collected Automatically

When you access our website, we automatically collect certain information, including:

• IP address and location data
• Browser type and version
• Pages visited and time spent on each page
• Referring website
• Device information

2. How We Use Your Information

We use the information we collect to:

• Provide and maintain our plan room services
• Process membership applications and payments
• Send bid notifications and project updates
• Respond to your inquiries and support requests
• Improve our website and services
• Comply with legal obligations
• Protect against fraud and unauthorized access

3. Information Sharing

We may share your information in the following circumstances:

• With Your Consent: When you have given us permission to share your information
• Service Providers: With trusted vendors who help us operate our business (payment processors, hosting providers)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• SSL/TLS encryption for data transmission
• Secure password hashing
• Regular security assessments
• Limited access to personal information
• Employee training on data protection

While we strive to protect your information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security.

5. Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Opt-Out: Unsubscribe from marketing communications
• Data Portability: Receive your data in a portable format

To exercise these rights, please contact us using the information provided below.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Remember your login status and preferences
• Analyze website traffic and usage patterns
• Improve website functionality

You can control cookies through your browser settings. Disabling cookies may limit some website functionality.

7. Third-Party Services

Our website may contain links to third-party websites and services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Third-party services we use include:

• Google Analytics (website analytics)
• Payment processors (for membership payments)
• Email service providers (for newsletters)

8. Changes to This Policy

We may update this Privacy Policy from time to time. When we make significant changes, we will:

• Update the "Last Updated" date at the top of this page
• Notify members via email for material changes
• Post a notice on our website

Your continued use of our services after changes become effective constitutes acceptance of the updated policy.

9. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: